wilhelm asked :dolphin

Q: can my baby girl 12 months year old can participate in the dolphin encounter?

A: Hello, Your little girl can absolutely participate, along with you or another adult, in our Dockside Dolphins program. You can read more about this great program by clicking on the "Programs" tab above. We look forward to seeing you here!

Connie Walcott asked :Dolphin experience

Q: Do you need to be able to swim to be in the water with the dolphins?

A: Hi Connie, The lagoon that the dolphins are in is 18 feet deep. All participants in our programs wear life vests, so strong swimming skills are not required. Also, there is an underwater platform that you will be able to stand on during your program. Much of the program is spent on this platform and if you do not feel comfortable swimming in deeper water, you are absolutely welcome to do your entire program from this platform. We look forward to seeing you here!

Rosemary Thomas asked :Would we have to stay at your resort to participate in the activities you have available.

Q: basic question is are we able to do your activities available without staying at your resort. Just came across your website after we book other accomodations.

A: Hi Rosemary, Great question! No, you do not need to be a guest of Hawks Cay Resort in order to participate in a program with Dolphin Connection. Anyone is welcome to come and meet the dolphins here. You will, however, need to make a reservation in advance of your visit. You can click on the "Programs" tab above for more information about making your reservation. Thank you. We look forward to seeing you here.

Audrey asked :dolphin show

Q: What time do you do this in the morning?

A: Hi Audrey, Here at Dolphin Connection we do interactive programs as opposed to shows. These programs consist of both in- and out-of-the-water opportunities with the animals. You are certainly welcome to watch these programs from our viewing deck or of course you may make a reservation to participate yourself. We offer the programs every day at 10am, 11:30am, 1pm, 2:30pm and 4pm. We also offer a Trainer for a Day program that begins at 9am and our first feed of the day is at 9:30am. Thanks for your interest!

vera asked :Dolphin Connection

Q: How deep is the water the dolphins are in? I am not much of a swimmer but think I would like to partake in this. Thanks! Vera

A: Hi Vera, The lagoon that the dolphins are in is 18 feet deep. All participants in our programs wear life vests, so strong swimming skills are not required. Also, there is an underwater platform that you will be able to stand on during your program. Much of the program is spent on this platform and if you do not feel comfortable swimming in deeper water, you are absolutely welcome to do your entire program from this platform. We look forward to seeing you here!

Marie asked :Dolphin Encounters

Q: Do I have to be a registered guest at the resort to experience a dolphin encounter? I'm staying on Duck Key and would like to know. Thank You.

A: Hi Marie, Great question! No, you do not need to be a guest of Hawks Cay Resort in order to participate in a program with Dolphin Connection. Anyone is welcome to come and meet the dolphins here. You will, however, need to make a reservation in advance of your visit. You can click on the "Programs" tab above for more information about making your reservation. Thank you. We look forward to seeing you here.

Claudine asked :Dolphin Experience

Q: Hi there My boyfriend and me are staying at hawks cay resort from Mo, 5.12 to Fr, 9.12.11. Do you have still a possibility for swimming with the dolphins? Thanks for your answer. regards Claudine

A: Hello Claudine, Yes, we still have spaces available in our Dolphin Discovery program during the time period when you'll be visiting. Please click on the "Programs" tab above for more details, including information about reservations. We look forward to seeing you here!

James asked :water temp during the new years weekend

Q: My wife and I have are coming the New Years weekend and have signed up for the dolphin swim and what is the water temp for this time of year and will wet suits be needed and if so are they available....thanks

A: Hi there. We're excited to spend the New Year holiday with you and your wife. During wintertime here, the weather can really be very warm or very cool, but the water temperature will most certainly be cool enough that you will want to wear a wetsuit. We do provide "shorty" wetsuits (short pants, short sleeves) to all of our guests, free of charge. These are usually sufficient, but If you prefer to wear a full length wetsuit you may bring your own if you have one, or you may rent one from the marina here at Hawks Cay Resort prior to arriving for your dolphin program. Happy Holidays!

Jupiter Travel Belgium asked :swimming with dolphins

Q: Hello, We are a travel agency from Belgium and clients of ours are going to make a roundtrip through Florida. During their trip the son (19 years old) would like to swim with the dolphins. Is it possible for him to do that in your hotel without having a room reservation? What would be the price? The date will be 9th January 2012. Kind regards, Elke Robberecht Jupiter Travel Belgium

A: Absolutely. We welcome guest from anywhere to come meet our dolphins. You do not need to be a guest of the resort. The Discovery program is the in-water program that you're requesting and information about this - as well as our other programs - can be found by clicking on the "Programs" tab above. Thank you!

Francis Timmer asked :Dolphin Encounter

Q: Dear Mr.,Mrs., will the Dolphin Encounter allow us to swim up with the dolphins ? Please indicate which programm we have to reserve if we like to swim with/up with the dolphins. And 2nd. I like to know if our 18 yrs old son may accompany our 13 yrs old daughter, or has she be accompanied by a person of at least 21 yrs. old ? Best regards from Holland, Mrs. Francis Timmer

A: Thank you for your interest in our dolphin programs. If you'd like to be in the water with the dolphins, you'll want to choose the Dolphin Discovery program. This program allows you to spend time on submerged platforms in the water with the dolphins, and you will also be invited to swim out into the deep water with them. We do not have an age requirement for this program - instead, all of our guests must be at least 4'6" tall (138 cm). As long as your 13 year old daughter and 18 year old son are tall enough, they do not need an adult to participate with them. At least onne of them does need to understand English. For further details, please click on the "Programs" tab above. Thank you. We look forward to seeing you here!

Jenny Watkinson asked :Trips to the Evergalds

Q: Hi, just wondering if you do any boat trips to the Everglades, not a fishing trip but more just sightseeing? Hawks Cay looks fantastic! Many thanks Jenny

A: Hi Jenny, Here at Dolphin Connection, we do all of our dolphin interactive programs on site right here at Hawks Cay Resort. If you're interested in any off site activities that may begin from here at Hawks Cay, please visit the website at http://experience.hawkscay.com/. Thanks, and have a great time!

audrey fuller asked :age requirements for swimming with dolphins

Q: what is age requirement for swimming or interacting with dolphins? My husband and I have an 11, 5, and 3 year old and want to know if this resort will allow us to participate in activities together as well as have activities for our children.

A: Our in-water program, Dolphin Discovery, has a height requirement rather than an age requirement: all participants must be at least 4'6" tall. Our out-of-water program, Dockside Dolphins, is open to anyone but guests under 6 years of age must have an adult with them. These and other program details can be found by clicking the "programs" tab above. Thanks!

richey esbin asked :dolphin connection

Q: cost?

A: Hello! All the information about our programs - including cost - can be found by clicking on the "Programs" tab above. Thank you, and we look forward to seeing you here!

Mimi Tuschinski asked :Does this event honor the heroe's welcome?

Q: We will be at the resort 8/26-8/28, and I was wondering if you gave any type of discount to this program from the heroes welcome?

A: Yes! We absolutely honor the Hero Promotion. You will receive 10% off the price of your program. Thank you for all you do!

Julie Ruchniewicz asked :swimming with the dolphins

Q: Do you actually get to swim with the dolphins or is it just being in the water with them?

A: Our Discovery program is an in-water dolphin encounter that includes time on a submerged platform as well as time in the deep water. It does not, however, include a dorsal tow or any other ride with a dolphin. A more detailed description can be found by clicking on the "Programs" tab above. Thank you!

Bob Rudolph asked :My little girl

Q: Hello Dolphin Connection... Trying to get my 6 year old a chance to swim (or the closest to swimming..if not possible) with the Dolphins.. She is 53 inches tall.. and swims like a fish... Could you instruct me on the best choices for her... Also.. not trying to break the bank !! Thank you , Bob

A: Hi Bob, We have a wonderful program called Dockside Dolphins that would be great for your daughter. At six years old she is old enough to do it alone or with a parent. She will have hands-on opportunities to touch, feed and interact with the dolphins, all from our dry floating docks. You can read more about this program by clicking on the "Programs" link above. We look forward to seeing you here!

Deborah McCartney asked :Dolphin Connection

Q: What is the cost and how long may I stay with the dolphin

A: Hi Deborah, All of the details about our programs - including pricing and length of programs - can be found by clicking on the "Programs" tab above. We look forward to seeing you here!

MATTIA GIUSSANI asked :SWIMMING SKILLS

Q: Hi, Do i need to know how to swim to take part in the "dolphin descovery" program?.. I am not a very good swimmer, but i would hate to miss out on this experience when i am at the hotel. i am 1.80 m tall...in the videos the water doesn't look to deep.. would that be of any help? thank you very much! Mattia

A: Hi there, Thank you for your interest in our Dolphin Discovery program. A portion of the program is spent standing on an underwater platform, and you do not need swimming skills at all for this. You will also be invited to swim off of the platform to interact with the dolphins in the deeper water which is 16 - 18' deep. This portion is optional and you are welcome to spend your entire time with the dolphins on the in-water platform if you choose. We will provide you with a life vest to assist you during the program if you do choose to swim out into the deeper water. We look forward to seeing you here!

ally stadler asked :dolphin swimming

Q: how much would it be too do this activity

A: Hi Ally, If you click on the "programs" tab above, you can read all about our different programs, including the cost. We look forward to seeing you here!

Maida Tamarit asked :How much is it to ride with a dolphin

Q: I want to know how much is it to get in the water with a Dolphin ? - thank you

A: Hi there, All the information about our programs, including descriptions and pricing, can be found by clicking the "Programs" tab above. Please note that we do not do rides or tows as part of our dolphin interactive programs. Instead we opt for more quality hands-on time between our guests and the dolphins. We look forward to seeing you here soon!

Denise asked :Glasses wearer

Q: Hello We have booked to encounter the Dolphins this year, but I am a bit concerned as I need to wear my glasses all the time, and have prescription sunglasses to wear. Will this be alright when I get in with the Dolphins otherwise I won't see much? Thank you Denise

A: Hi Denise, That will be absolutely fine! Your head will be above water the entire time, so your glasses will be safe. You may get splashed, but otherwise there will be no difficulty with wearing the glasses. The one request we do make is that you commit to wearing them throughout the entire program because we cannot have any loose items left on the dock for the safety of the dolphins (and your glasses!), so we wouldn't be able to have you change your mind about wearing the glasses part way through the program. Thanks, we'll see you soon!

Andy asked :Dolphins

Q: Do I need to book the dolphin connection in advance of my trip end of this month? 2 adults and 1 4.5 year old want to get as close as possible. What's the deal with any age restrictions and so forth.

A: Hi Andy, Absolutely! Making an advance reservation is always the best idea, especially with the Easter holiday at the end of the month. Regarding the programs, it sounds like our Dockside program is the best idea for your family with a young child. You can read more about the different programs and their associated age/height restrictions by clicking on the "Programs" tab above. We look forward to seeing you here!

Bev Pershing asked :Swin with Dolphins

Q: we have 2 adults & 2 children that want to swin with the dolphins-what is the price for this if we are staying there? Thanks

A: Hi Bev, All the information about our programs, including pricing, scheduling and reservations details, can be found by clicking on the "Programs" tab above. We look forward to seeing you here!

Dennis Parsons asked :Swim w/Dolphins

Q: For our 25th anniversary I would like to book a swim with the dolphins for my wife. Do we have to be a guest of the resort?

A: What a wonderful idea! And what a special occasion that we'll get to share with you. Congratulations! You do not need to be a guest of the resort in order to participate in one of our dolphin programs, but you will still need to make a reservation. We look forward to seeing you here!

Jennifer asked :Dolphin Interaction

Q: Would like to know how much it cost for two adults to interact with the dolphins? Also, how long do we get to interact with them? Dolphins are my favorite sea animal actually favortie animal land or sea lol and I am planning on swimming with them for my birthday. Also, do we get to interact with them even if we don't stay in the hotel? thank you,

A: Hi Jennifer, We're excited to have you join us here for your birthday celebration! You can find out all the information about our programs, including pricing, by clicking on the "Programs" tab above. You are welcome to participate in our programs even if you are not a guest of the resort. Once you've confirmed your plans, please be sure to make your reservation with us as spots are filling quickly!

guest asked :safety and sharks

Q: How safe is this in regards to sharks in the water? What ages are able to do this?

A: Hi there, The lagoon at Dolphin Connection is fenced off from the ocean, so other than some small fish, the dolphins will be the only marine life in the water with you! Regarding program restrictions, our Discovery (in-water) program has a height requirement of 4'6", rather than an age requirement. Our Dockside program (out-of-water) is available to anyone, but guests under 6 years of age must have an adult participate with them. These details and more can be found by clicking the "Programs" tab above. Thank you for your interest!

rachel asked :age

Q: Good evening, We'd like to book for April but we'd like to know if there are some age restrictions for kids. Thanks for your answer Mrs Braham

A: Hi Mrs. Braham, Thank you for your interest in our dolphin programs. Depending on the program, we have different height and/or age requirements and you can read all about these program details by clicking on the "programs" tab above. In short, participants in the Discovery program must be at least 4'6" tall; anyone can participate in the Dockside program but guests under 6 years of age must have an adult participate with them; participants in the Trainer for a Day program must be at least 10 years old AND 4'6" tall. We look forward to seeing you here!

Tamara Kukenheim asked :age children dockside dolphin

Q: Dear Sir, Is it possible for a 2,5 year old to join de dockside dolphin? Thank you, Tamara

A: Hi there, Absolutely! There are no age limits for our Dockside Dolphins program - everyone can participate! At their age, the children will need an adult to participate in the program with them for a total reservation of 3 people. We look forward to seeing you here!

Beth Koopman asked :Dolphin Encounter

Q: Hello! I will be at your resort Saturday, March 5th until Monday, March 7th. I am definitely interested in swimming with dolphins. How much is it per person? Any information would be great! Thanks! Beth

A: Hi there. Congratulations on your up-coming vacation! All the information about our programs, including pricing, descriptions and scheduling information can be found by clicking on the "programs" tab above. We look forward to seeing you here!

christine asked :reservation dolphin connection

Q: We have a reservation for 31th july - 2 nights (Apollon family) - we are interrested in booking a dolphin connection for the 31th july (4 peaple) - how can we do ? what times can we choose ? Please give us informations about reservation possibility - Regards

A: Hi there, We're excited to see you here in July! We have both in- and out-of-water programs that you can read more about right here on our website by clicking the "Programs" tab above. You'll notice that the programs have different age and height requirements so you may choose different options for different members of your family. When you're ready, you can make your reservation from the website or by calling 1-888-251-3674. Thank you so much for your interest!

Susanne Stamer, Germany asked :Dolphin Connection

Q: Hi, I would like to know, whether we could join the dolphin programs if we are not a hotel guest in the Hawks Cay Resort. We are a family of five persons and would like to know prices for kids joining the Dolphin Connection. Our sons are 13 and 12 years old, our daughter is 5 years old.# Thank you for answering us. Susanne

A: Absolutely! Everyone is welcome to participate in our dolphin encounters. Please call 1-888-251-3674 to reserve your program. Thank you!

Henry King asked :rates for Dolphin Encounter

Q: We are staying at Hawks Cay from Sunday March 13th to Sat March 19th. Could you please tell me what the rates are for the Dolphin Encounter....children ages 16, 13 and 11 and 2 adults. Price per person or group of 5 if you can price both ways. Thanks. Do you have openings for dates of March 14th, 15th, 16th, 17th or 18th? Henry King

A: Hi there, Thanks so much for your interest in Dolphin Connection. Information about our programs, including pricing and reservations, can be found by clicking the "Programs" tab above. We look forward to seeing you in March!

Rick asked :Pregnancy

Q: My wife is pregnant. Would she be able to enjoy your progams? She is now 22 weeks as of this email.

A: Hi Rick, Congratulations! Your wife is welcome to participate in our Dockside Dolphins program which takes place from our training docks. It's completely hands-on with lots of great opportunities for photographs and play with the dolphins. For her safety, your wife will not be able to participate in the in-water program, Dolphin Discovery, until after the baby is born. Please click on the "Programs" tab above for more information about the Dockside Dolphins program. Thanks for your interest, and once again, Congratulations!

mike asked :marina

Q: Do you have marina space for guest's boat? If so what is the daily fee?

A: Hi Mike. Thanks so much for your inquiry. All information about the marina can be found right here on the Hawks Cay website by clicking on the "marina" tab on the homepage. Have a great visit!

Claire asked :Dolphin Discovery

Q: We are 2 adults and 1 child from The Netherlands. We would like to do the Dolphin Discovery together, but we also would like to have (digital)foto's (and video) taken from us. Can you provide such a service?

A: Thank you for your interest in our Dolphin Discovery program. Our staff photographers will take digital pictures of your family throughout your dolphin interaction and you will be able to view and purchase those photographs immediately following the program. We do not have a videographer on staff, however if any member of your party is not participating in the program, they are welcome to film the program from our viewing deck. We look forward to introducing you to the dolphins!

Melissa asked :limit on ages

Q: Hello - I'm wondering if my 4 and 6 year old children could go in the water to interact with the dolphins? Do you have age limits? thanks for answering!

A: Hi Melissa, Thanks for your interest in our dolphin interactive programs. Our in-water program has a height requirement rather than an age limitation, due to the depth of the underwater platform. All participants must be at least 4'6" (54") tall. Our Dockside program, which takes place out of the water, has no height or age requirement and both of your children could participate as long as an adult does the program with them. For more information about these programs, please click on the "Programs" tab above. Thank you. We look forward to seeing you and your family!

Flies Hendrik/ Belgium /Fabiolalaan 14/2627 Schelle asked :Program Inquiry

Q: Hey; we want to reserve a dolphin discovery for 2 children (9 and 10 year)and 1 adult for wednesday 5/01/2011 at 2,30PM. The swimming part is optional. What is the price?

A: Thank you for your interest in the dolphin interactive programs at Dolphin Connection. Please click on the "programs" tab above for details about our Discovery, Dockside and Trainer for a Day programs, including program descriptions and prices. Thank you!

Bernice Smith asked :Dolphins

Q: We are booked to stay with you Weds 17th & Thurs 18th Nov and would be keen to swim with the dolphins during this time. Do I need to book in advance or should I arrange it when we arrive? Many thanks

A: Thank you for interest in Dolphin Connection. We strongly recommend that you book your programs in advance, especially during the holiday season. Please click on the "Programs" tab for more information about making your reservation. We look forward to seeing you here!

Angela Stierhoff asked :prices

Q: We are booking a stay at the hotel for March 2011...I am wondering what the price is to "swim with dolphins"? Thanks for your answer!

A: Thank you for your interest in Dolphin Connection's programs. You can find all the information you'll need regarding pricing, policies, program descriptions and more by clicking on the "Programs" tab on this website. We look forward to seeing you here!

Jill McClearn asked :Do you have a program for special needs children to be with the dolphins? My granddaughter has cerebral palsy and is 3 1/2 yrs.

Q: We heard that the experience for special needs children is unique in itself, the touching the emotions. If there is a way that possibly getting a donation to the interaction with the dolphins we would greatly appreciate it. (Edit) If you could help or need more information about Avery please call me(number removed).

A: Hello Mrs. McClearn. Thank you for your enquiry. We will be contacting you via the phone number provided!

Laraine Dean asked :going in the water with the dolphins

Q: I am staying with my grandchildren at Hawks Cay in August 2011 with my three grandchildren, the middle child will be nine then,he has three ins to grow before he can do the full program. Is there any possibility that if he is under the 54ins that he will be able to enter the water. He would be going in with his father and older brother, I will be booking his mother and younger sister in the program where they do not go into the water. Hope that you can help.

A: Thank you for asking! We are strict with the height requirement, since it is in place for safety reasons. If you would like to discuss this further, please contact the reservations department and ask to be directed to the dolphin staff. They will be able to provide you with additional information.

Melody asked :Dolphin encounter while pregnant

Q: I will be 4 1/2 months pregnant while I am there. Is it safe to do the Dolphin encounter?

A: Hi Melody! Thank you for checking! We do not allow pregnant ladies to do our Dolphin Discovery program for safety reasons. However, we could accommodate you in our Dockside Dolphins program. Please see the "Programs" tab on this page for more information!

R Ippolito asked :Transportation

Q: We would be coming from upstate New York by Amtrak. Is there a shuttle availabe from the Miami Amtrak station to Hawks Cay?

A: Hi Mr. Ippolito. Sorry! I just handle the dolphin program questions... I know there are shuttles coming to the Keys, but don't have specific details. Please contact Hawks Cay at 1.888.395.5539 to obtain more detailed info regarding transportation.

P. Heijmans asked :Dolphin swim

Q: If my wife and son are swimming with the dolphins can i watch and make picture's and a movie? Can i make a reservation for swimming with dolpins via the website? (without a hotel)? thank you.

A: Hello Mr. Heijmans! Yes, you may watch and take photos or video of your family while they are swimming with our dolphins. There is an obeservation deck overlooking the dolphin lagoon, which provides a good view for this! For more information about our program, please take a look at the "Programs" tab. For reservations, you may email reservations@hawkscay.com.

Rosemarie Evans asked :Handicap

Q: Hi my husband is a marine that was injured on Afghanistan as a result of the injuries he lost both legs and a hand so he is handicap so I do t know if he had the opportunity to touch the dolphin because he can't get inside the water...

A: Thank you for asking Rosemarie. We have various options to acommodate handicapped guests. Please call the Reservations number 1-888-313-5749 and ask to be put through to the Dolphin Connection staff.

Denise asked :Dolphin Experience

Q: We are coming down to Hawk's Cay on Monday for 5 days/4 nights. We already have our room reservations (my husband is a fireman & we are coming for the Heroes's Welcome). Will we be able to book a Dolphin Experience? My children are 3 & 9. Thanks!

A: Yes! You will absolutely be able to book with The Dolphin Connection. Please read the "Programs" tab on this page for information and requirements for our different dolphin interactions. Once you have decided what you would like to book, you may contact the Hawks Cay Resort reservation department through the listed phone number. You may also email them at reservations@hawkscay.com . Thank you for enquiring!

Janine asked :Dolphine Discovery

Q: Hi guys, My husband and I are flying to Miami on 16 November 2010 and this day we are spending two nights at Hawks Cay Resort. We married on 16 July 2010 and we are spending two weeks in Florida. So, my biggest wish is to swim or discover dolphins. I wanted book the dolphin discovery for $ 155, but at this website I can only book the room / stay. But we booked it in a travel agency in Germany. So my question is, how can I book the experience to get to know the a dolphin in your resort??? Please let me know. My favoured day is the 17 November 2010 for that experience. Please could you help me to book this for me? Thanks a lot Janine

A: Thank you for asking Janine! Congratulations! You may call the number on the Dolphin section of the website, or email reservations@hawkscay.com in order to make your reservation. Please see details on the "Programs" tab on this page!

Lisa asked :dolphin swims

Q: we are trying to plan a trip for late September (around 26 through 30 or Oct. 1). Is anything available to do with the dolphins other than the dockside package? Adults looking to swim/interact. Thanks!

A: Absolutely! There is plenty of availability for our Dolphin Discovery program. Please see the "Programs" tab on this page for more details, requirements and booking details.

Helen asked :Dolphin Connection

Q: I have three children that want to do the 3hr dolphin experience. One doesn't want to go alone. Can all three do it together? The ages are 19 & 17 Girls and 11 yr old boy. All which are very sweet and would like to have this experience together.

A: You will need to forward your request to the reservations department at reservations@hawkscay.com.

Pete asked :Do you have to be a guest there for the Dolphin connection?

Q: I have aplace in Key West and friends visiting would like to swim with the Dolphins. Can we do that without being guests?

A: Absolutely! Non-Resort guests are welcome to do our programs! Please refer to the "Programs" tab on this page for program type and information and contact the listed phone number or reservations@hawkscay.com. Thank you for enquiring!

valerie asked :special price for family

Q: hello, We are 2 Adults and 2 children (9 & 11 years) and we would like to know if there is a special price for family for a discoering package. Thanks for ypur answer

A: We do not offer packages or special pricing for the Dolphin Discovery program - except for groups of 30 guests or more. Thank you for asking!

Linda Dykes asked :Dolphin training pg my son did last week - Urgent Query !!!

Q: Hi, My name is Linda, my son Adam did your dolphin trainer programe last week, my younger son did the dockside dolphins twice, once with me and once with my husband. We didn't get all the photos we ordered, I would be very grateful if you could get back to me as soon as possible. Kindest Regards, Linda

A: Hi Linda! We have the second CD of your photos - don't worry! We will call you tomorrow, since it will be late there now due to the time difference! (We modified your question so as not to publish your number online). Thanks!

Melanie asked :Dolphin Discovery

Q: Hi, could you tell me how far is the obsevation deck from the dolphin lagoon?

A: Good question!!! About 30 to 100 feet, depending on which part of the lagoon the guests are interacting with the dolphins. We do make sure that guests face the observation deck for part of the program, in order to facilitate photos by family members!

lura bare asked :booking myself (adult) and a 2 year old child for dolphin connection

Q: Hi, we are staying at the Duck Key vacation rentals at Hawk's Cay & I would like to book my son & I for the dolphin connection, but I cannot find where to book it online. Do you accept reservations? What is the cost for my 2 year old? Do you have availabilty for Wednesday, July 28th? Thank you kindly, Lura Bare

A: We absolutely accept reservations! Please contact reservations@hawkscay.com in order to book, and check out additional program information and pricing on the "Programs" tab on this page. For your two year old son, the availbale program would be Dockside Dolphins!

Melanie asked :Dolphin Discovery

Q: Hi, we are a family of four, two of us would like to book the dolphin discovery program, is it possible for the other ones (husband and chil,1 year) to watch and take photos?

A: Yes! Frieds and Family are welcome to watch the program from the Observation Deck overlooking the dolphin lagoon, from which they may also take photos or video of the program. We don't allow Family and Friends onto the docks though, for safety and liability reasons.

Mark Moxley asked :How old do you have to be

Q: How old do you have to be to get into lagoon with dolphins? Mark

A: Thank you for asking! Our in-water program, Dolphin Discovery has a height requirement of 4'6" (54"), not an age requirement. Please check the program description and additional requirements on the "Programs" tab on this page!

Mrs Tina Kaye asked :We are planning on a2 night stay in hawks key January 17-19 11 ,we would love 2swim with the dolphins.Is this poss in January

Q: Hi we are the Kaye Family from England ,We are planing to come to Hawks cay,January 17-19 2011 ,We would all Love to Swim with Dophins. Is it possible in January or is the weather against us.Thanks Tina Kaye

A: Hello Kaye family from England! It is certainly possible to play, splash and swim with our dolphins in January. It might be cold (by our Floridian standards), but how cold will depend on how windy it is! The average water temperature is around the mid 60's (20 C) and high air temperatures are around the mid 70's (24C). That being said, we have had many people meet our dolphins in the colder months, and they still appreciate our very special Dolphin Discovery interaction program. We provide short wetsuits free of charge, but you also have the option of renting a long wetsuit at the marina. And you can also go and jump into the hot tub after your program! Please look at the description and requirements for the program on the "Programs" tab on this page. Thank you for asking!

Mrtravlear@yahoo.com asked :height restrictions and age for dolphin encounter deep water

Q: height restrictions and age for dolphin encounter deep water

A: Our Dolphin Discovery program has a height restriction of 4'6", irrespective of age. There are additional requirements and information on this web page in the "Programs" tab. Thanks for checking!

Robbert Melgers asked :Booking Dolphin connection

Q: We're from the Netherlands and we have planned a vacation to Florida this summer and booked a room at Hawk's Cay Resort from 14/7 - 16/7. My 11 years old son and I would love to swim with the dolphins. Could you please give us more information whether it is still possible to make a reservation for the Dolphins Discovery program for 1 adult and 1 child on 15/7? Thanks in advance for your swift answer!

A: Hi Mr. Melgers! Thank you for enquirirng. We still have availability for July 15th! Please contact reservations@hawkscay.com or call 1-888-313-5749. You can obtain information, price and requirements on this website on the "Programs" tab. We recommend you make your reservation as soon as you decide, since we do get busy in the summer!

Unknown asked :BOOKING Dolphin Packages without nights

Q: Could you give me a price for 4 childern they stay in your hotel from 12.07. - 14.07.2010. They want to go to swim with dolphin how much is the price per childern? could the client pay with creditcard on arrival? Ist possible to swim

A: Thank you for enquiring! The price depends on the type of program the children want to do, as long as they meet the necessary requirements: height of 4'6" for the Dolphin Discovery program and 6 years or up to do the Dockside Dolphins program (if they are 5 or under, they may do Dockside Dolphins accompanied by a paying adult). Please take a look at the "PROGRAMS" tab on this page for program descriptions, additional requirements, prices and how to make reservations. We get busy in the summer, so please try to BOOK IN ADVANCE in order to secure a spot!

ben wedick asked :hands on dolphin package

Q: what would the cost of overnight accom on jul 09 2010 and for 2 children to have a hands on swim with the dolphins.two double beds for 2 adults and 2 children is accom required

A: Mr. Wedick - please contact the reservations department for hotel pricing. Your dolphin programs cost will depend on which program you choose to do! Please see the "PROGRAMS" tab on this page.

Sharon Kearns asked :Can you swim with the dolphins?

Q: Do you have a program that allows us to swim with the dolphins?

A: Our Dolphin Discovery program focuses on an up close and personal, very hands on encounter. A good portion of the program occurs in waist deep water, which allows the trainers to bring the dolphins very close to our guests, in a safe and comfortable manner - the dolphins are literally in your lap! There are many opportunities to touch and feed the dolphins, assist with special behaviors, hug, and receive a special kiss from them! Part of the encounter includes swimming into the dolphins' lagoon. You will be treading water alongside the trainer and the dolphins for some special fun and splashy behaviors. You may also choose to swim into the lagoon for your own special flipper shake with one of our dolphins. For safety reasons, we do not allow our guests to swim far away with the dolphins, or allow the dolphins to either tow or push the guests through the water. Our program is designed to be fun, friendly and comfortable to all our customers, regardless of their age, fitness level or swimming ability. There is, among others, a height requirement of 4'6" for this program. Please see additional requirements on the "Programs" tab of this webpage. Thank you for asking!

Patty Lieber asked :dolfin connection

Q: I would like to make a reservation at Hawk's Cay but have called and the call will not go through. I would like to make the reservation for this Friday for 2. Can you help me with the reservation?

A: Please try reservations@hawkscay.com .

lisa asked :how much is it to swim with the dolphin?

Q: my daughter and I are wanting to swim with the dolphin. I am wondering the cost. Could you inform me?

A: Thank you for your interest! Our swim program is called Dolphin Discovery, and the cost is $155 per person. Please refer to the "Programs" tab on this website for additional information as well as requirements that apply to the program.

Cecilia Jendle asked :Dolphin

Q: Hi! Is it possible to stay at another hotel and come to You just for the 30 and 45 min. dolphin programs? If so how do we book in advance? Best regards! Cecilia Jendle

A: Hi Cecilia - yes, we welcome non-resort guests to our dolphin programs. To book, you can call 1888-313-5749, or email reservations@hawkscay.com . Make sure to check out all the program details on the "Programs" tab in the Dolphin Connection area of the Hawks Cay website, or go to www.dolphinconnection.com. Thanks for enquiring!!!

Maggie asked :Dolphin Experience

Q: I booked my vacation at Hawk's Cay through my travel agent for the week of July 27th. How do I sign up for a dolphin package that doesn't include room prices, since I already have my room? May I book in advance to ensure a time with the dolphins?

A: You may contact our reservations department at reservations@hawkscay.com or call 1-888-313-5749 to book your reservation. Advanced reservations are suggested.

how to reserve¨ asked :Reservations

Q: None

A: In order to make the right program choice, see the information about each program on the "Programs" tab on this website. Once you have decided, you may call 1-888-313-5749 or write to reservations@hawkscay.com in order to make a reservation. Thanks for your interest!

Onna asked :Dolphin connetion

Q: the captive dolphins in the Dolphin Connection, were they caught from the wild or were they born in captivity? if so, are they registered in the U.S. marine mammal repository?

A: The Dolphin Connection has not and does not collect dolphins from the wild. Since the 1990’s, our lagoon has housed a young and vibrant group of breeding dolphins that were acquired from existing zoological facilities, and we had the joy and privilege of raising nine successful dolphin calves here. In more recent years, we have begun housing older dolphins – having three currently in their mid to late 30’s - that are enjoying their retirement years in our lagoon. All of our animals are listed with the U.S. National Marine Fisheries Service marine mammal inventory, which is updated annually.

Amanda Frauchiger asked :Dolphin Discovery

Q: I have 2 Kids (10 and 8 yers) who would like to do the Dolphin Discovery. The Kids language is german but one of the parent, who speaks english, will be there to watch and translate - but not participate. IS THAT POSSIBLE? Thank you very much for your answer. Regards Amanda Frauchiger Kuoni Travel Ltd Switzerland

A: Hello Amanda! Thank you for your enquiry. Unfortunately, the parents will not be allowed onto the docks unless they are participating in the program. They can watch from the observation deck overlooking the lagoon, but that is not close enough for translation. In this scenario, we recommend that at least one of the parents actually sign up and do the program with the children. Please bear in mind that this is for safety reasons, in order to ensure that the participants can follow directions provided by our trainers while the interaction is taking place. I would also have the parents double check whether the 8 year old is actually 4 feet six inches tall (138 centimetres) - the height requirement is also a safety concern! Another alternative would for the children to participate in our Dockside Dolphins program - this dry program is a lot of fun, and the parents would not need to sign up for it!

Sara Roberts asked :Dolphin Connection

Q: Can a 12 year old do the dolphin interaction?

A: For the Dolphin Discovery interaction, it is a height requirement, of 4 feet six inches (or 54"). If the 12 year old is that tall they can definitely participate!

Pat Snyder asked :cost of dolphin experiences

Q: I have already booked a villa and want to have one of the dolphin experiences. Please send me a list of prices and descriptions so I can select one. Can I reserve online?

A: Hello Pat! Prices and requirements are listed on this website on the "Programs" tab, and also on www.dolphinconnection.com . Reservation can be made by email: reservations@hawkscay.com . Advance reservations are reccommended.

Linda DiFronzo asked :dolphin

Q: My husband and I would like to have a swim with the dolphin experience. Tuesday May 25 2010. How much is it how long is is? Please send more info. Thank you Linda We will be staying ther May 22- May 26.

A: Hi Linda! Prices, descriptions, information on making reservations can be found on this website on the Programs tab, and also at www.dolphinconnection.com .

Alex asked :pregnancy

Q: May a pregnant woman (second trimester) participate in the dolphin interaction in the water? If so, are there risks?

A: Hi Alex! For safety reasons, we do not allow pregnant ladies to do our in-water interaction program. We can, however, accommodate you in our Dockside Dolphins program. You can find additional information on the Programs tab, or at www.dolphinconnection.com .

Rebecca Milner asked :Internship

Q: Hello I recently sent my application in hope of taking part in your internship program this summer and just wondered when and how i would be notified if my application was successful? Thank You

A: Hello Rebecca - unfortunately we did not receive your application! Please send it to internships@dolphinconnection.org . Thanks!

Unknown asked :Swim with dolphins

Q: My sister wants to 'swim with dolphins' for her birthday. she is into 'communication with animals".. would the swimming and teaching programs be a way that she could do that, or which would be better?

A: Our in water interaction program, Dolphin Discovery, would certainly provide your sister with ample opportunities to interact with our dolphins. Please see a more detailed description of our programs at www.dolphinconnection.com. Note that we don't allow guests to "ride" the dolphins - we focus on an up close and personal experience instead!

Roger BElusa asked :Price

Q: Hi, This July we are staying at the Hawks cay resort. My kids would love to spend some time with dolphins. I'm just curious about prices? BR Roger

A: Hi Roger. Please see the "Programs" tab on this website for information regarding prices.

Lauren asked :Trainer for a Day

Q: Hello, I did not see this question and would like to know alittle more than what your advertisement said. On the program trainer for the day, 3 hour encounter. How many people are with the trainer/dolphin? Do you actually swim with the dolphin? I will be in Florida and dring to Key West April 4 or 5th and would like to reserve a spot. Is that your Spring Break? Thank you, Lauren

A: Hi Lauren! You can obtain some additional information on our website: www.dolphinconnection.com , Program tab, Trainer for a Day (but read the descriptions for Discovery and Dockside too, since these are included!) There are only two, and very occasionally 3, Trainers for a Day at a time. Their trainer spends the entire morning with them. The program inculdes both Dolphin Discovery and Dockside Dolphins. For both these portions, the Trainers for a Day join other guests during the program. Additionally, their first encounter is a private session from the dry docks. The time in between the dolphin encounters is spent with the trainer, learning more about our field and participating in some of our daily duties involving animal care. The Dolphin Discovery is our in water program. A portion of it takes place on a waist deep platform, allowing for a very close up and personal hands on encounter. Our guests do swim into the lagoon with the dolphins for some special behaviors, however, for safety reasons we don't allow the animals to tow or push guests through the water. Early April is a part of our Spring Break, and I highly reccommend reservations ahead of time. Please contact 1-888-313-5749 or reservations@hawkscay.com

Jean Young asked :dolphin encounter

Q: We will be in the Keys the week before Easter. Unfortunately, we were unable to get a reservation at Hawks Cay. We have rented a house instead. Can we visit the dolphins at the docks for a fee or is it strictly limited to Hawks Cay guests? THanks ! JEan Young

A: Hello Jean! Our programs are not limited to resort guests - non guests are welcome to sign up! You may also come to the resort to simply watch the dolphins, including during training sessions or public programs. Please contact 888-313-5749 or reservations@hawkscay.com for booking. You can find out more about the programs on the "Programs" tab or at www.dolphinconnection.com .

Anja from Germany asked :reservation on March 29,2010 Dolphin Discovery

Q: Hello, i´m so happy to swim with the dolphin on March 29,2010 at 1 pm and i want to know how much i must pay for a video or photos from me and the dolphins ? Thank´s and see you in 2 weeks.!!!! Anja from Bielefeld in Germany

A: Anja, I glad gald you are looking forward to your dolphin experience! For your convenience, we offer a photography service. Once the program is over, you are able to preview your photos and decide which you would like to purchase. Each photo is $16.95 plus tax. We do not offer a video service, but family members may take video from the observation deck overlooking the dolphin lagoon.

nancy asked :dolphins

Q: if you book 4 bedroom Marina villa, do you get any time with the dolphins?

A: It is necessary to sign up for dolphin programs. Please see the "Programs" tab for prices and information.

Pat Debruyne-Van Kemenaded asked :the dolphin connection

Q: Hi, we are planning a trip to the Keys in July 2010. We would like te know if we can book the dolphin connection for our family (2 adults & 2 children) by mail. We would probably stay in Hawk's cay Resort the end of July, but would like to know if we can make a reservation for the dolphin connection in front. Thank you very much for the information and see you soon, Pat ps: we're from Belgium

A: Hi Pat! You can definitely book a dolphin reservation by email: reservations@hawkscay.com !

nicole, switzerland asked :booking a dolphin package for this summer

Q: I would like make a dolphin package reservation for this summer with my kids. But i can't find an email adress of you. Could you please send me your email adress? We already booked the hotel by our travel agency in switzerland. I'm looking forward to your reply. nicole brüesch

A: Hello Nicole! Please try reservations@hawkscay.com .

Tara Baker asked :Frequency of Dolphin Visits & Pregnancy

Q: I just found this site and I'm thrilled. My husband & I are planning a "babymoon" before our first little one is born. I will be in my second trimester when we visit and I was curious about your rules for that. Also, do you get to spend time with the dolphins each day or is it a one-time deal? And is there an option to swim with them? Thank you for your time.-Tara

A: Hello Tara! Congratulatations! You can find even more details on www.dolphinconnection.com . Unfortunately, we don't allow pregnant ladies into the water with the dolphins. This is simply an additional safety precaution due to potentially slippery surfaces. Time with the dolphins is usually a one time deal, though I must say some guests sign up for more than one program! However, you can watch them throughout the day, including during sessions and programs. In your case, we would be able to accomodate you in our Dockside Dolphins program, in which you don't need to enter the water, but still have opportunities to pet, feed, play and splash with the dolphins.

Regine Wiehn & Jeanette Hever asked :Booking Swimming with the Dolphins

Q: We are guests of the Hawks Cay Resort in July 2010 and have the below questions: 1. What are the costs for swiming with the dolphins for 1 adult and 1 child (age 10)on 19 Jul 10? 2. What are the costs for a child (age 6)to see and touch the dolphins at the dry training docks on 19 Jul 10? 3. Is it recommended to pre-book the dolphins to ensure the session? Thanks for your time and have great day, Regina & Jeanette

A: Thanks for enquiring! 1. Our Dolphin Doscovery program is US$155 per person + tax. 2. Our Dockside Dolphins program is US$60 per person + tax 3. Yes! Availability is limited, so you definately want to book ahead to ensure your spots in the program. Please see the "Programs" tab for details and call 888-313-5749 or email reservations@hawkscay.com for reservations.

Michelle Vos asked :Dolphin Encounter Rules

Q: What are the rules concerning who can swim with the dolphins and under what conditions? For example, I know that some facilities will not allow interaction with the dolphins if a person is suffering from a cold or flu. More specifically, I will be in my third trimester of pregnancy when I visit the resort - will I be able to swim with the dolphins?

A: Michelle - Unfortunately one of our rules is that we do not allow pregnant ladies to enter the water with the dolphins. This is simply an extra safety precaution due to potentially wet surfaces in the proximity of the interactions areas, which additionally are reached via vertical pool ladders. We do accommodate pregnant ladies in our dry Dockside program. Thanks for enquiring!

Regine Wiehn & Jeanette Hever asked :Options & pre-booking of swimming/touching dolphins

Q: Hello, we will be hotel guests in July 2010 and like to know the below information: 1. Costs for 1 adult and 1 child (10 yrs) to swim w/dolphins? 2. Costs for 1 child (6 yrs) to touch dolphins on the dock? 3. Can or should we pre-book for Monday 19 Jul 10 to secure a session? Thank you for your time, Regine & Jeanette

A: Thank you for enquiring! Please visit the "Programs" tab for program description and cost. Prior reservations are reccommended, please contact HawksCay Resort at 888-313-5749 or email reservations@hawkscay.com .

dave asked :swimming with dolphins

Q: my sons and I (12 and 14) are coming down in April for 5 days and were interested in if we can interact and swim with the dolphins. do we need to book this in advance? what are our options?

A: Thank you for enquiring! We definitely reccommend that you make your reservations in advance. All the options, as well as how to book are listed in the "Programs" tab.

Unkown asked :Dockside Dolphin Program

Q: Do you have to stay at resort to participate in the dolphin program? Do you have day programs?

A: You do not have to be a registered guest to participate in the program. You can obtain information about our program types and times on the "Programs" tab.

Tom Doheny asked :swimming with dolphins

Q: We would prefer to wait until we are at your resort before booking swimming with the dolphins, is that too late. Will you have any openings if we wait? We will be there 3/6 until 3/10

A: Thank you for asking! We have limited availability in order to maintain high quality programs, therefore we highly recommend booking ahead of time, since we will be busy in March.

CT asked :Dolphins

Q: Do you get to ride the dolphins?

A: Thank you for asking! This is a frequent question. For safety reasons, we don’t allow our guests to “ride” the dolphins. A portion of the program occurs in waist deep water, which allows the trainers to bring the dolphins really up close and personal for hands on opportunities for our guests. We also swim into our natural lagoon in order to experience the dolphins in their environment. While treading water, guests have opportunities for some special behaviors with the animals, both with the other participants and briefly, on their own. We find that our guests really appreciate the closeness to the animals, and the absence of taking turns for “rides” provides increased interaction opportunities for each guest.

JC SOUVESTRE asked :Dolphin

Q: Hello, I ready to reserve a trip in florida and 2 night in your hotel with " Thomas cook voyage Campany". I would like to know ( Quicly if possible ) if it is possible to swim with Dolphin ( for my wife), and what are conditions. We will be at your hotel th 20 and 21 of April. Thanks for reply

A: Thank you for your interest in our dolphin programs! For information and reservations, please contact reservations@hawkscay.com

booking dolphin connection asked :two families

Q: Dear Madam/Sir, We would like to book 45Min. Dolphin Connection for our clients as following: Mrs. Bernd-Gossel and her nine-years-old son Jan-Lorenz; Mrs. Paetsch and her eight-year-old son Tim.Total 2 adults and 2 children. They are going to stay in the Hawks Cay Resort from 09.Oct. to 14.Oct.2010 and they wish to have the dolphin tour each 155 $ during 12.Oct. to 14.Oct.2010. Could you please tell us, on which day and what time can our clients get the dolphin tour? Thank you very much for a soonly reply. Best wishes from Germany. Ling Liu-Mittenzwei (Mrs.) Travel Agency TUI TRAVELStar RB REISEN Bahnhofstr. 75 15732 Eichwalde Germany l.liu-mittenzwei@rbreisen.de or eichwalde@rbreisen.de 01.Feb.2010

A: Thank you for your interest in our dolphin programs! For information and reservations, please contact reservations@hawkscay.com

Tracy asked :Dolphins

Q: Can a child under 10 years old swim with the dolphins if the parent is with them? Thank you. Tracy

A: The requirement for our swim program, Dolphin Discovery, is by height, not by age. Participants must be at least 4 feet 6 inches (54 inches) tall. Thank you for asking!

Dwight asked :dolphin experience

Q: Are the dolphin programs open to those who are not staying overnight?

A: Absolutely! Our programs are open to both Hawks Cay Resort guests and the general public. For additional information, please contact reservations@hawkscay.com

robslotkin@aol.com asked :swim with dolphins

Q: what is the price for hotel guests?

A: Our prices are listed on this website, in the Dolphin Connection Experience section, in the "Programs" tab.

ehenry@bluewin.ch asked :Swiming with the dolphin

Q: Good morning from Switzerland in the snow and cold !Q:we will sleep one night on July 21 to 22 July 2010 in your Hawks cay resort during our trip in Florida. Is it possible that our daugther (nearly 13)which is not speaking english attend to the programm "swiming with dolphins" on the morning of July 22, before we leave ? Thank you for your answer. If yes, we will book

A: One of the requirements for our Dolphin Discovery program is that at least one member in the party must speak and understand the English language. This is purely for safety reasons. So, if your daughter does not speak English, we recommend that an English speaking parent do the program with her. The other option would be to do our Dockside Dolphins program, for which there is no language requirement. Thank you for asking!

didunn41@columbus.rr.com asked :Dolphin package

Q: We are going to be there on a package deal for 3 nights. What is the extra cost to swim with the dolphins?

A: Thank you for your interest in our dolphin programs! For information about packages, please contact reservations@hawkscay.com, or use the phone number listed on the website (888-313-5749).

peter.bock@versanet-online.de asked :Trainer for a day

Q: The information about the programm trainer for a day on your homepage are very small. Please can you send us detailed information for sample the size of the group, time scale and something like that? Kind regards Peter Bock

A: Thank you for enquiring! Please contact reservations@hawkscay.com or call 1888-313-5749.

Sophia asked :Swimming with the dolphins-

Q: how old do u have to b 2 swim with the dolphins?

A: It is a height requirement, not age. Guests must be at least 4 feet 6 inches (54 inches) tall in order to participate in our Dolphin Discovery program.

Mrs Andersen asked :Dolphin Discovery

Q: Hi, We're planning to come and stay at your resort this coming summer. Our kids (aged 9 and 10 - both taller than 4'6 - loves dolphins and we're interested in trying your "Dolphin Discovery" Program. If we book this program for our family (2 adults and 2 children) do we then share the dolphin with others or would it only be us and an instructor there during the course? Kind regards Mrs Andersen

A: Our Dolphin Discovery programs accomodate 8 and sometimes 10 people. For the dolphin enounter portion of the program, we split the group in half. You might either have the dolphins and trainer to yourselves, or you would be sharing with one more person. Either way, quality is outstanding - we pride ourselves on maintaining small, personal programs!

Heidi Frazier asked :My 3-year old swimming with dolphins

Q: I was really hoping my three year old could swin with the dolphins but he is definitely not 4'6". Are there any options for him, my husband, and I to swim with them together? We are coming down in January and I hate to disappoint him. Thank you!

A: So sorry we did not get to your question immediately! Unfortunately, for safety reasons, we do not allow 3 year old children to swim with the dolphins, so we would not be able to accomodate the family swimming together. However, we do have a very popular dry program, Dockside Dolphins, which families can do together. There is more information on the "Programs" tab on the webpage.

jdkujat@yahoo.com asked :Being a guest of Hawks Cay

Q: Do you have to be a guest of Hawks Cay to participate in your programs?

A: Our programs are open to the general public as well as guests. Thanks for asking!